Rav4LeiTom wrote:Before coming to Mankato...
Before coming to Mankato for my husband's new job assignment, my husband
& I did a research. We had a Highlander before that we gave to our
son so we decided to get a RAV4 this time. When we arrived in Mankato,
we immediately located a Toyota dealer. The morning we looked at cars at
Heintz Toyota, Marsha saw us & introduced herself to us. She was
professional, knowledgeable, & very customer oriented in every way.
After we decided on a car, she took us to her office. The pictures &
plaques in her office revealed to us added blessings: #1. that Marsha
enjoys very much being a grandma, #2. that she shares her time with
others as a hospice volunteer. Doing business with people who love their
family & who care about others who need support mean a lot to my
husband & me. After finalizing our purchase, my husband asked Marsha
if we could have free Toyota caps, Marsha joyfully gave those to us.
The day we picked up my new car, Marsha was so thoughtful to give me
flowers. With that flower arrangement was a thank you note with a gift
certificate for a celebration meal. What a special day it was for us!
Marsha also joyfully took a few pictures of my husband & me by our
new car. Her colleague Dave who spoke to us about insurance &
extended warranty, & the other two guys we met who do maintenance
& service were equally professional in every way. All these many
positive experiences with Marsha & her colleagues added up to an
excellent experience in buying our new RAV4. We felt taken care of &
very much appreciated as Toyota customers. Thank you Marsha &
colleagues! Thank you Heintz Toyota!
Worked with: Marsha Hawker